Australian Resume Writing Services
Next Generation Resumes by Roland Coombes
My name is Roland Coombes, and I bring over 25 years of expertise in recruitment and professional resume writing services across the Australian and UK markets.
Over the years, I have helped over 8,000 job seekers secure interviews and land their ideal roles. With 30+ industry awards in CV writing and resume writing, I am committed to delivering high-quality, ATS 2.0 friendly resumes that stand out.
My goal is to help clients reach the top 5% of shortlisted candidates and shine in today’s competitive job market.
- Join over 7,800 clients
- Hit the Top 5% of online applications
- 98.8% success rates
- 100% Guarantees
It's our approach that makes the difference
Planning
Planning Your work
We recognise that each of our clients is unique, with diverse needs and aspirations. During the initial planning stage, we will work with you to gain a better understanding of your current situation. This includes taking an initial look at the work experience you have, the types of roles that you might be targeting, the industries and sectors you are interested in, as well as your career aspirations. For those who need guidance, no problem, you can leverage our experience and knowledge of the markets to assist you.
Consultaton
One-To-One Consultaton
Moving on from the Planning stage, we then move to consultation. The consultation process enables us to gain a much deeper understanding of your technical skill sets, employment experience, and your core competencies. Don't worry if you are not good at fielding questions; this is a one-to-one supported process; and we’re here to get the information we need to help us transform your resume, not to put you on the spot!. We can conduct this consultation via email, phone, or Teams, depending on your preference. Moreover, we will thoroughly examine the roles you are targeting to identify opportunities and potential market obstacles you may encounter
Content Design
Content Design & Optimisation
After we've progressed from the consultation stage, we will proceed to rebuild the CV/Resume and LinkedIn content. For most of our clients, this involves a complete transformation. It's a complex process in which our Resume Writers work diligently behind the scenes, drawing upon over 25 years of knowledge. Once the Content has been re-built, competencies integrated, and all achievements (STAR) are embedded, we then undertake a deeper OPTIMISATION program.. This will also include the introduction of keyword and search strings for advanced ATS, AI & CHATGPT screening software whilst keeping all content in a natural language.
Final Approval
Client Approval & Post Support
Once your CV/resume is prepared, we will send it to you for review. We do not impose any restrictions on the number of reviews necessary to ensure your satisfaction with the content. Additionally, we will elucidate the strategies employed to enhance your profile to the next level. You will receive a step-by-step guide on how to approach the recruitment market, along with several insider secrets from recruiters. As part of our 100% service guarantee, should your CV/Resume not yield the expected results, we will absolutely fulfill our commitment to rewriting the content at no extra cost.
Planning
Planning Your work
We recognise that each of our clients is unique, with diverse needs and aspirations. During the initial planning stage, we will work with you to gain a better understanding of your current situation. This includes taking an initial look at the work experience you have, the types of roles that you might be targeting, the industries and sectors you are interested in, as well as your career aspirations. For those who need guidance, no problem, you can leverage our experience and knowledge of the markets to assist you.
Consultaton
One-To-One Consultaton
Moving on from the Planning stage, we then move to consultation. The consultation process enables us to gain a much deeper understanding of your technical skill sets, employment experience, and your core competencies. Don't worry if you are not good at fielding questions; this is a one-to-one supported process; and we’re here to get the information we need to help us transform your resume, not to put you on the spot!. We can conduct this consultation via email, phone, or Teams, depending on your preference. Moreover, we will thoroughly examine the roles you are targeting to identify opportunities and potential market obstacles you may encounter
Content Design
Content Design & Optimisation
After we've progressed from the consultation stage, we will proceed to rebuild the CV/Resume and LinkedIn content. For most of our clients, this involves a complete transformation. It's a complex process in which our Resume Writers work diligently behind the scenes, drawing upon over 25 years of knowledge. Once the Content has been re-built, competencies integrated, and all achievements (STAR) are embedded, we then undertake a deeper OPTIMISATION program.. This will also include the introduction of keyword and search strings for advanced ATS, AI & CHATGPT screening software whilst keeping all content in a natural language.
Final Approval
Client Approval & Post Support
Once your CV/resume is prepared, we will send it to you for review. We do not impose any restrictions on the number of reviews necessary to ensure your satisfaction with the content. Additionally, we will elucidate the strategies employed to enhance your profile to the next level. You will receive a step-by-step guide on how to approach the recruitment market, along with several insider secrets from recruiters. As part of our 100% service guarantee, should your CV/Resume not yield the expected results, we will absolutely fulfill our commitment to rewriting the content at no extra cost.
Real People - Real Reviews
Landing a job in Sydney felt impossible until Roland stepped in. His resume writing and LinkedIn strategy helped me rethink everything. Within weeks, I had real traction, doors opened I hadn’t even considered, and I secured a 43% salary uplift.
Jessica T. (Resume/CV, LinkedIn and Career Consulting)
I’d been overlooked for months despite strong experience. The professional CV and ATS optimisation completely turned things around. The role I secured beat over 460 applicants on Seek.com.au. I’m ecstatic.
David N. (Professional CV Writing)
Thank you for a truly wonderful experience. Easily one of the best career investments I’ve ever made.
Emma W. (Executive Resume and LinkedIn)
EXCELLENT Based on 163 reviews Richard2025-02-26Trustindex verifies that the original source of the review is Google. iTouch, have been fantastic in dealing with and the whole process of creating a CV and LinkedIn profile was seamless. Roland, took the time to understand my needs and goals to tailor my CV and turned it around in less than a week. I have had a number of recruiters comment on how well the CV reads. I would highly recommend using iTouch for professional CV writing, and creating LinkedIn profiles to anyone who wants to stand out from other candidates. Haruko Petherbridge2025-02-10Trustindex verifies that the original source of the review is Google. I recently utilized this service to revamp my resume and optimize my LinkedIn profile, and I couldn't be happier with the results. Roland was incredibly professional, responsive, and attentive to my needs. He took the time to understand my career goals and skillfully tailored my documents to effectively highlight my strengths. My new resume is polished and modern, and my LinkedIn profile now truly stands out. It's clear to see my strengths and achievements at a glance. I highly recommend this service to anyone looking to elevate their professional presence. Helen Woods2025-01-29Trustindex verifies that the original source of the review is Google. iTouch did an amazing job with writing my resume. Roland was professional efficient & exceeded my expectations. I would highly recommend iTouch resume writers if you are looking to have your resume written or updated. Gina Sotirios2024-12-15Trustindex verifies that the original source of the review is Google. My CV was very proffessionally written, I was very pleased with the end result. Roland was great to collaborate with and understood my needs. Thank you so much. Kate Ogilvy2024-12-10Trustindex verifies that the original source of the review is Google. I have used Roland's services for the last 10 years and will continue to do so along with recommending him to others. Thank you once again for your work! Larry Gomes2024-12-04Trustindex verifies that the original source of the review is Google. Roland is very knowledgeable, helpful and his CV rework assisted me in finding a new role. Recommended. Anand AV2024-12-04Trustindex verifies that the original source of the review is Google. Thanks Roland, you have done a great job. Mahdi Chardi2024-11-06Trustindex verifies that the original source of the review is Google. Excellent customer service and strong industry knowledge. Kate Todd2024-10-09Trustindex verifies that the original source of the review is Google. I cannot recommend iTouch Master Resume writers highly enough. They are always timely in their responses. A quality resume is ensured that shows their clients in the best light, giving them the best chance to seek employment. I appreciate the help that they have provided me with my resume. A very big thank you! Ina2024-09-01Trustindex verifies that the original source of the review is Google. Roland is very professional and quick in his communication. He was happy to make several updates based on my focus point. Happy with the service. Thank you
Learn More About Our Strategy
1) Market Identification
Clients who know their target market often achieve better results than those who opt for a more liberal or hybrid approach. This is because, once you know your target, the content of a professional resume can be tailored specifically to a market, sector, or position—or ideally, all of the above. You can then position your profile (brand) as a subject matter expert in your own right. If you are unsure about the direction of your resume or career, seek professional advice from one of our resume writers. We can then discuss the right strategy for you:
- Hybrid resume
- Targeted resume
- Hyper- personalised resume
2) Our Award-Winning Content Model
The use of a competency-based framework (CBF) when preparing to write a resume is essential for underpinning the relevancy of content within both the resume and its intended market. Instead of simply listing job titles, responsibilities, and achievements blindly, integrating an award-winning CBF model ensures that the content will both remain relevant to the positions being applied for.
The focus is on:
- Core, Competencies
- Targeted Content
- Industry-Specific
- Achievements + High Impact Statements.
3) 100% Human-Written Content (Not AI)
The art of CV and resume writing lies in telling a compelling story—something AI simply can't replicate. Our content is engaging, strength-based, and crafted with a sharp focus that can only come from real-world recruitment experienceand knowledge of the Aussie market. That’s why our resumes consistently outperform the market.
Did you know? We use STAR (Situation, Task, Action, Result). We transform bland and generic statements into powerful, qualified, and value-added information that will set your resume apart from others.
4) Top 5% Rankings on ATS 2.0
ATS has evolved! The latest ATS 2.0 filters can now decipher human-written content, seek out value-added statements such as major accomplishments, identify key competencies in job descriptions, match industry-specific terminology, and even link back to social media signals.
Our resumes consistently achieve "high priority (Top 5%)" status in the most advanced ATS 2.0 algorithms. Best of all, your CV or Resume will never be penalised for AI/ChatGPT-generated content.
The 10 second rule!
With hundreds of CVs and resumes hitting a recruiter’s inbox for each job, it won’t surprise you to find out that over 90%
of applications are rejected within the first 10 seconds of opening.
The Right Resume Format Can You
10x more interviews
The STAR method = better resume performance
Recruiters, employers, and ATS 2.0 love resume content built around the STAR (Situation, Task, Action, Result) method.
By applying the STAR method, we transform bland and generic statements into powerful, qualified, and value-added information that will set you apart from the competition.
It’s why your resume will land more interviews, job offers, and increased pay.
ATS 2.0 Systems Are Here
All You Need to Know
THE OLD WAYS ARE FINISHED! ATS 2.0 is here, and it’s poised to transform the market. Resumes need to stay up to speed with these developments, as the old ways and methods of writing resumes to beat ATS systems may no longer be effective.
30+ Industry Awards
Winner TORI, CV Mag, C-Suite Best Resume Writing Service, and more
Resume Writing Services
FAQs
How do your resume writing services differ from others?
We believe we stand out among resume writing services because we utilise the Competency-Based Framework (CBF) along with the STAR and ATS 2.0 techniques. Moreover, we possess over 25 years of industry experience in the Australian market and have earned more than 30 industry awards. We are also frequent contributors to discussions on the resume writing industry. Above all, through our resume writing services, we have a demonstrated history of delivering successful outcomes.
How much do your resume writing service cost?
Can I work with Roland Coombes?
Yes - absolutely. Roland is still a primary writer and would be delighted to work with you on a one-to-one basis.
What is your success rate?
Can I see examples of your work?
What resume industry awards have you won?
Are you resume writing services Australian-based?
Who will write my resume?
Can you help with my LinkedIn profile also?
How do I book your resume writing services?
Resume Writing Services
Obligation Free Quote
Our Resume Writing Services are designed to put you control of your career. We service Sydney, Brisbane, Perth, Melbourne, Canberra, and Australia wide.